Multi-Location Infrastructure & Automated Patient Acquisition.
LUXE SKIN LAB
AESTHETIC MEDICINE // MULTI-LOCATIONS
WEB ARCHITECTURE + MARKETING AUTOMATION
SYMPTOM: OPERATIONAL DRAG
THE DIAGNOSIS.
Scaling an aesthetic clinic across multiple locations with multiple practitioners creates a "Logistical Web." Without a unified digital brain, clinics suffer from calendar clashes, lost patient leads, and disjointed communication. Luxe Skin Lab required a centralized operating system capable of managing complex staff rosters while nurturing leads on autopilot.
PROTOCOL: AUTOMATION ENGINE
THE PRESCRIPTION.
We engineered a high-performance Wix Studio ecosystem designed for volume.
Multi-Site Architecture: A unified booking engine that synchronizes calendars across locations, ensuring zero double-bookings.
The Marketing Funnel: We integrated automated email and SMS flows. When a patient books, the system nurtures them pre-appointment; after they leave, it automates the review request and re-booking loop.
Staff Management: Custom permission levels allow practitioners to manage their own diaries without compromising the master data.
UNIFIED DATABASE
One central truth for patient data across all locations.
PASSIVE ACQUISITION
Marketing funnels that work while the clinic sleeps.
LOGISTICAL CLARITY
Complex multi-staff rostering simplified into a clean UI.
STATUS: SCALABILITY UNLOCKED
THE OUTCOME
A "Self-Driving" clinic infrastructure. By automating the admin and marketing touchpoints, the business can focus entirely on expansion and clinical excellence.
CLINICAL APPROVAL.
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Yin Jeune
LUXE SKIN LAB