PRIVACY POLICY.

Because privacy matters, your info is safe, secure, and never shared with the wrong crowd.

Last Updated: August 11th 2025

149 Agency (“we”, “us” or “our”) operates www.149agency.co.uk (the “Website”). This policy explains how we collect, use, and protect your personal information when you visit or interact with our Website.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information:

Personal Information – including your name, email address, phone number, payment details, and any information you voluntarily provide via forms, bookings, or account creation.

Technical Information – including IP address, browser type, device information, and usage data (such as pages visited and session duration).

Transaction Data – purchase history, invoices, and payment records when you buy services from us.

2. How We Use Your Information

We use your data to:

Provide and operate our services.
Process payments securely.
Respond to enquiries and provide customer support.
Send relevant updates, promotions, and service information (you can opt out anytime).
Improve our Website functionality and user experience.
Comply with UK law, including tax and accounting requirements.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

Contract – to fulfil services you have requested or purchased.
Consent – where you have opted in to receive marketing.
Legal Obligation – to comply with regulatory requirements.
Legitimate Interests – for business analysis, service improvement, and fraud prevention.

4. Data Storage & Security

Our Website is hosted on the Wix.com platform. Data is stored securely on Wix servers protected by firewalls and industry-standard encryption. Direct payments are processed via PCI-DSS-compliant gateways (e.g. Visa, MasterCard, American Express).

We keep personal data only as long as necessary to fulfil the purposes stated in this policy, unless a longer retention period is required by law.

5. Sharing Your Information

We will only share your data with:

Service providers (e.g. hosting, analytics, payment processors).
Business partners where relevant to a joint project or promotion.
Regulatory bodies if legally required.
Potential buyers or investors in the event of a business sale or restructure.

We do not sell your personal data to third parties.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing.
Withdraw consent for marketing communications.
Request data portability.

To exercise these rights, contact us at maddie@149agency.co.uk.

7. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences in your browser settings.

Learn how to control cookies here:

Firefox
Google Chrome
Safari (macOS)
Safari (iOS)
Android

To opt out of Google Analytics tracking, visit: http://tools.google.com/dlpage/gaoptout.

8. ICO Registration

We are registered with the Information Commissioner’s Office (ICO) under registration number ZB953660.

Data Protection Contact:
Miss Madeline-Rose Crichton-Fuller
Email: maddie@149agency.co.uk

If you are dissatisfied with our response to a data protection query, you may contact the ICO directly:
Website: https://ico.org.uk
Helpline: 0303 123 1113

9. International Data Transfers

If your data is transferred outside the UK, we will ensure it is protected with adequate safeguards, such as UK-approved standard contractual clauses.

10. Children’s Privacy

Our Website is not intended for individuals under 16. We do not knowingly collect their data. If you believe we have, please contact us for removal.

11. Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.